So there you are, working on a proposal for a new client when one of your employees messages you that they are having problems with their computer. You go to their station and spend 10 minutes getting things fixed so they can get back to work. Just as you are ready to head back to your office, someone else asks for your help with using the printer as they are having issues connecting to it. And this takes an additional 10 minutes, while you are also answering another “quick question” from another employee. You can see how your time can quickly be eaten up with these kinds of tech support questions. Rather than spend your valuable time on these issues at your Abington, Cheltenham, Hamilton, King of Prussia, Levittown, Trenton, or surrounding area business, you should be focused on building the business and gaining new clients, and taking advantage of new opportunities. That’s why you should have Alpha IT Solutions do your tech support. It’s what they are good at, and it frees up your time to work on the things that you are good at.
Relieving Your IT Staff
Perhaps you have some IT staff for your business, and your hope was that by having these employees you could have them use their skills to help expand and grow your business. Unfortunately, what you find happening is that your IT staff is being burdened with a variety of issues that are preventing them from having a more long-term focus. This goes beyond just answering tech questions and helping users with their problems, it also means working on upgrading the software that you do have, providing security updates for your system and network, and other aspects to the technology that you have. By having Alpha IT Solutions on your team, you can have them tackle these important issues while your own IT staff is able to breathe for a bit and take that longer-term view, letting them offer suggestions on the direction for technology that could improve your business.
Whether you have 1 or 100 employees for your Abington, Cheltenham, Hamilton, King of Prussia, Levittown, Trenton, or surrounding area business, Alpha IT Solutions can make a difference. Let them be the tech support that is local to you, rather than on the other side of the world, and watch as your business continues to grow because you and your team are focused on your core competencies and servicing your customers.